Privacy Policy
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Great Big Solutions Ltd Privacy Policy

Great Big Solutions believes that privacy is crucial to maintain positive business relationships with our clients and users. Our status as a software developer and customer support provider requires us to have a stringent policy regarding all of the information that we collect. Your use of this site or Great Big Solutions' services constitutes acceptance of these terms and conditions.

These terms were last revised on March 3, 2014. Great Big Solutions reserves the right to amend these policies from time to time. If such amendments affect how Great Big Solutions uses or discloses personal information already held by Great Big Solutions in a material and adverse way over and above previous express or implied consent, Great Big Solutions will contact you to obtain consent. Notwithstanding the terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in the Canadian Personal Information Protection and Electronic Documents Act, and other relevant Canadian legislation in effect from time to time. These exemptions include, without limitation, publicly available information, or information disclosed for criminal or civil investigations or compliance with law or court orders.

Great Big Solutions takes reasonable precautions to ensure your privacy on the terms contained in this policy. Great Big Solutions uses reasonable efforts to, but cannot totally prevent, unintended disclosures by such means as hackers and other unauthorized individuals, and inadvertent or illicit employee actions.

Client and User Provided Information:
Our site requires clients and users to provide contact information (including without limitation: name, address, city, province, country, postal code, telephone number(s), and email address). We use information collected from clients and users to create reports for clients, to provide contact information to clients if required, and to contact the users for various reasons. Information is used to check the user's eligibility for our service. It is also used for login validation purposes.

Information Automatically Collected:
Our website keeps track of usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. We use this data to better understand website usage so that we know what areas of our Web site users prefer. Automatically collected information is used strictly for internal review purposes and is not shared with any third parties.

Sharing of Information:
Great Big Solutions does not share personal information with any other third parties. Great Big Solutions may, however, provide to third parties aggregate or statistical information that does not disclose personally identifiable information.

Contact Us / Email Inquiries:
No information sent to Great Big Solutions via email or the website inquiry form is used for any other reason than to respond to and maintain a record of the inquiry. This information is not sent to third parties or retained for mailing list purposes.

Great Big Solutions takes measures to protect and keep information secure. Our login area is secured with SSL encryption. All information collected by Great Big Solutions is held offline, secured via SSL encryption, and protected by a firewall. Whenever sensitive information is transmitted to Great Big Solutions through our Web site our server provides 128-bit encryption of the information as it travels across the Internet. Great Big Solutions restricts internal access to personal information to selected members of Great Big Solutions' staff.

Third Party Dispute Resolution:
Great Big Solutions is committed to resolving disputes quickly and efficiently. In the event that a dispute cannot be settled through our normal internal processes, Great Big Solutions is committed to using an independent third party dispute resolution process.

Opt out / Correct / Update:
This site gives clients and users the following options for removing their information from our database to cancel future communications, to no longer receive our service, or to change their information on our database:

1. Send email to
2. Call the following telephone number inside North America: 1.866.432.3280

Contacting Great Big Solutions:
If you have questions about this privacy statement, the practices of this site or your dealings with this web site, you may contact:

Great Big Solutions Ltd.
10704 181 ST NW
T5S 1K8

P: 1-866-432-3280
F: 1-866-432-3280